Effective Leadership for Supervisors and Managers

$388 nett

All managers and supervisors are, by definition, leaders in their workplace. Critical leadership skills are necessary for success as a supervisor or manager. The main objective of this course is to discuss the important supervisory and managerial topic of leadership and explain how you can become a more effective leader

Effective Leadership for Supervisors and Managers

$388 nett

All managers and supervisors are, by definition, leaders in their workplace. Critical leadership skills are necessary for success as a supervisor or manager. The main objective of this course is to discuss the important supervisory and managerial topic of leadership and explain how you can become a more effective leader

Creative Problem Solving at your Workplace

$388 nett

Tough problems solving requires the ability to define the true problem, analyse the possible causes, create options, select the most feasible option and then implement it. A systematic approach will give you the techniques to approach the problem in a creative way.

Change Management Now

$388 nett

Change management capability allows all organization types  to effectively adapt to new or evolving strategic needs. As organisational drivers change, strategy will need to adapt, requiring organisations to continually review and improve their capability, products and/or services to remain relevant in today’s ever changing world.

Communication Made Easy

$388 nett

This one-day communication skills course provides a powerful insight into the way communication works. It's a practical day, filled with exercises, games and discussion. You'll practise ways to handle difficult or tricky situations, and you'll go away with a set of personalised skills you can use immediately.

Creating an Impact through Customer Service

$308 nett

It is easy to provide great customer service to those individuals who have a great personality, but not every experience is a positive one. The fundamental purpose of a business is to get and retain customers. The goal is to satisfy customer needs and create an impact through customer service. 

Managing Complaints and turning it around

$308 nett

Effective customer complaint handling is one of the most important aspects of providing excellent customer service. Customers who complain are offering the organization a chance to identify and resolve problems, demonstrate excellent service, and keep loyal customers.

Innovation Skills for Supervisors and Managers

$399 nett

All managers and supervisors are increasingly required to adopt innovative practices to improve their company culture and work practices. Critical innovation skills are necessary for success as a supervisor or manager.  With our 5-3-3 model for innovation success, managers and supervisors will gain a clear and effective approach to introducing, managing and sustaining innovation in their work place.

Design Thinking for Supervisors and Managers

$399 nett

All managers and supervisors are increasingly required to adopt design thinking to discover new products and services. Design Thinking enables supervisors and managers to follow through the 4 steps to design and test the market’s demand for such goods or services. The main objective of this course is to learn the steps in Design Thinking and to apply these within their work context. 

Respond Effectively in Writing / Typing

$399 nett

Your career success depends on what you write and how you write it. Write Correspondence gives you the rules and guidelines you need to make each of your emails, letters and other business messages readable, clear and producing the results you want. This course addresses some of the challenges that writers face when composing written communications at the workplace.

2018 © i-Learn Academy Singapore · Co. Regn. No. 201620331N · All Rights Reserved.