Frequently asked questions
TOP ASKED QUESTIONS
When can I start claiming my SkillsFuture Credit? How will I be notified about my SkillsFuture Credit Account?
Singaporeans turning 25 years old will receive their SkillsFuture Credit Account Activation letter by the first quarter of each year. It will include a booklet to explain where they can find the list of approved courses and how to use the credit.For new Singapore citizens aged 25 years old and above, they will receive their SkillsFuture Credit Account Activation letter within the next quarter after they receive their Singapore citizenship.To add a new question go to app settings and press "Manage Questions" button.
Can my employer ask me to use my credit to co-fund the course fees of training which they send me for?
I have registered a course that I found on the SkillsFuture Credit Course Directory with the training provider. However, I am unable to find this course when I try to submit a claim in the SkillsFuture Credit Portal. What should I do?
What if I do not have a SingPass account? Can I access the SkillsFuture Credit Portal without using SingPass?
What is SkillsFuture Credit?
The SkillsFuture Credit aims to encourage individual ownership of skills development and lifelong learning. All Singaporeans aged 25 and above will receive an opening credit of S$500 from January 2016. Your credit will not expire and the government will provide periodic top-ups, so you may accumulate your credit.
Why is the SkillsFuture Credit only for individuals? Will the Government extend support to employers?
When will I receive top-ups to my SkillsFuture Credit account?
The Government will make periodic top-ups to Singaporeans’ SkillsFuture Credit Accounts. No decision has been made on the timing and quantum of the next top up.
Can the SkillsFuture Credit be used for courses taken at overseas institutions?
No, the SkillsFuture Credit can only be used for approved courses held in Singapore or approved online courses.
Why can’t I use my SkillsFuture Credit at private education institutes?
The use of the SkillsFuture Credit can be used for approved courses offered at selected private education institutes, such as CET Centres appointed by SSG or other SSG-approved training organisations, and MOE-funded arts institutions like LaSalle and Nanyang Academy of Fine Arts.
The course I am interested in is not eligible for SkillsFuture Credit. How can I appeal for the course to be recognised for SkillsFuture Credit claim.
Please advise the Training Provider to check the course eligibility requirements of each public agency on http://www.skillsfuture.sg/credit/trainingproviders. Only when the training provider’s course is eligible can the individual submit a claim against the course.